Phil was right on time for our appointment. He was polite and professional. Phil took the time to clearly explain our options and respond to a number of questions. He never pressured us or spoke badly about his competition. Phil later responded to several follow up questions over the phone and by email. He was always responded promptly.
Phil the Operations Manager was a pleasure to work with. He was prompt and professional and
always available to discuss any questions or concerns that I had. Customer service is a priority with Woodlands Heating and AC. Thanks Phil for providing exceptional customer service!
Brian arrived at the promised appointment time. He was very professional and considerate (wore shoe covers inside house). Took time to understand the problem and resolved it quickly.
This company is amazing! Called this morning for a service call and Brian was at my home within two hours. Forty-five minutes later repairs were complete! Truly awesome customer service…will definitely call next time I need repairs!
Replaced both 20+ year air conditioning units and furnaces. Brian provided prompt estimates and spent additional time walking us through different options, answering our questions over several occasions, and offering to provide us a more custom option for our cooling needs. Very professional install and took initiative to split ducting to help improve cooling in the upstairs bedrooms. We obtained quotes from four different companies, but felt most comfortable with The Woodlands Heating and A/C. Fast install and they left the outside area cleaner than before the work started.