I am writing this on behalf of my husband. I had to call this company as my a/c stopped working on Wednesday night. My husband thought it was a problem with the thermostat but by Thursday night the ac was not working again. I called on Friday morning and by 12:30 Jason was at my door. Jason checked everything and within 15 minutes was able to tell me what the problem was . He showed me the part that needed replacing and explained why. After replacing that part, he checked to make sure everything was working efficiently. I am completely happy with Jason’s customer service skills and his professionalism. I would definitely recommend this company with no hesitation.
We have had this company taking care of us for a few years now. Our AC and heating unit is getting on in years now but when the worst happens and the unit quits, Miguel quickly comes out, usually the same day, and fixes us right up. Their prices are very reasonable. I can trust Miguel. That means a lot in this type of service industry today. I know when the time comes I will need the replace the unit but I will know that when that time comes, Miguel will continue to treat us fair, with dignity and above all honesty. Being a senior lady, I have had plenty of experience dealing with dishonest Car mechanics, plumbers and HVAC business. It is so refreshing to find a company who is not going to take advantage of me. God Bless Your business The Woodlands Heating and Air Conditioning.
Came out quickly to provide a well-written estimate. They put in coolant to keep the old system cold while making up my mind on whether to hire them. Once the old system died, they then put in a part to keep it running until the actual new system installation day. They installed both systems within one day…upstairs and downstairs. I would recommend them.
This business could write a how-to book on customer service! Responsive, polite, honest, ethical and always friendly. I wouldn’t use anyone else!
They advertise “Get it fixed in a flash”. I certainly can vouch for that! They responded very quickly to an unscheduled appointment and their service level was outstanding. One of the best service providers in our area.
Once again, this company comes to the rescue. AC stopped working on Saturday and now I’m happily freezing. Thank you.