We replaced a mismatched old HVAC system with a new Trane 4-ton, 18-SEER with 7-inch thermostat controller and electronic air cleaner. Brian Jones was very professional, prompt, transparent, low-key and knowledgeable in helping us choose a system perfect for our needs and explaining everything clearly. He and his team also replaced the concrete pad outside, redid all the duct work and installed dampers to control airflow to various parts of the house. The service was outstanding in every way. We’re also pleased with the new system: it’s so quiet, all the house is evenly cool and the variable speed 18-SEER system means the compressor isn’t either just off or on 100%. Even through the hottest part of the day, the inside temperature only climbed a few degrees for less than one hour over the weekend and the humidity level stayed constant. Love the thermostat and being able to see the compressor speed, view and control the humidity level, see the weather forecast, etc. A new system is a big investment but it’s definitely worth it. And Brian’s service gave us a complete level of trust.
Phil and Brian J. came out for a quote to replace one of our AC units. Both were knowledgeable & professional. Brian J. and his team returned on a later date to do the install. All were on time, polite, and professional. The Woodlands Heating and Air Conditioning provided quality people and great service to install dependable Trane products. I recommend calling The Woodlands Heating and AC first.
The Woodlands Heating & Air Conditioning wins the 2016 Trane Top Gun Award
The Woodlands, TX, February 5, 2017 – The Woodlands Heating & Air Conditioning is proud to announce the dealership received a 2016 Trane Top Gun Award, one of the highest honors for local Trane dealers. This honor is presented to Hunton Distribution’s top ten dealers in recognition of achieving the highest level of Trane equipment sales, both in retail and residential new construction.
“This is our second year in winning Trane’s most prestigious award for local dealers. This award shows that we can provide the best equipment and technology to our customers while providing excellent support and service,” said Phil Musial, operations manager, The Woodlands Heating & Air Conditioning. “We all know our Texas summers are hot times in The Woodlands and we depend on properly function HVAC systems, which are continuously evolving in complexity and efficiency. Our technicians are professionals that are trained on the latest technology and this award shows that we can stay at the forefront of the latest advances in the field.”
The Woodlands Heating & Air Conditioning focuses on delivering superior customer service and the best air conditioning, heating, & indoor air quality products in The Woodlands. We are a Trane Authorized Dealer because of our commitment to excellence. For eight years in a row, 2010-2017, The Woodlands Heating & Air Conditioning was voted “Best of The Woodlands” by the local residents in the category, Air Conditioning & Heating Contractor in The Woodlands.
I would give them more than 5 stars if I could. They just installed a whole new system in my home and I couldn’t be happier! The whole crew from start to finish were great to work with and clearly know what they are doing. Phil, the owner, is very honest, knows his craft well and provides excellent customer service. This company has been a pleasure to work with and I highly recommend them!
The pollen has arrived which means Spring is here!
Here are some helpful tips to ensure your Air Conditioner is ready for the Summer Heat.
Are your home’s air filters clean? Dirty air filters can significantly affect your air conditioner’s performance and efficiency. Most homes have either a “media filter” located in the attic or one-inch filters located inside the home. Media filters should be changed every six months (or Spring and Fall) and one-inch filters every month. For media filters, we recommend using a MERV rating between 8-12. For one inch filters, we recommend using the non-pleated filters to maintain proper airflow. The one inch pleated and allergen filters that are frequently advertised are typically too restrictive for most systems and can cause poor airflow. If your system has a media filter, you do not want to use the one-inch filters inside the home as this will also be too restrictive.
Also, check to ensure that there is no furniture or anything else in front of or blocking the return air grills inside the house. This can also result in poor airflow and affect the air conditioner’s performance.
Okay, what the heck is a condenser? Your condenser is the outside component of your air conditioner. Inside the condenser, you will find the compressor and it will also have a fan on top of the unit. Here’s what you can do to make sure it’s running at peak performance:
- Clear or trim any overgrown brush surrounding the unit. This is where the air conditioner transfers heat to keep your house nice and cool. We recommend having at least one-foot clearance on all side of the unit with a clear pathway for servicing the unit.
- Clean the condenser coil. This is normally done during a Spring Tune Up, but if you are a Do It Yourself kind of person, you can clean the condenser coil yourself. To do this, simply take a garden hose and spray the outdoor coil side to side to remove any debris and dirt that may have accumulated. Please do not use a pressure washer as this may damage the coil.
- Finally, to get a sense of how well your air conditioner is working, hold your hand above the fan when the unit has been running for several minutes. The air coming out of the top of the condenser should be warm and not cool. If the air is on the cooler side, this may indicate the unit is not operating at peak performance or efficiency. You might also look for any ice or frost build up on the copper lines that go into the unit. It’s normal to see condensation but not ice or frost. If either of these is present, this also may indicate a problem with your air conditioner.
Did you know some thermostats have a battery? A weak or dead battery can cause your air conditioner not to operate. Some thermostats have a lid that lifts up to reveal the battery, some you need to snap off the wall to expose the battery, while others have no battery at all. If yours does have a battery, we recommend changing it every Spring with a new alkaline battery. Usually, they are size AA, but some are AAA.
Also, if you have media filters, did you know that you can set your FAN from auto to ON? This is an excellent way to circulate the air and keep those filters working even when the system is not actively heating or cooling. With the pollen in the air, turn that fan from auto to ON.
Measure the Temperature Split
This is a quick, simple test to see how well your air conditioner is performing. Use a thermometer and measure the air temperature coming out of the supply grill in the ceiling. Then, measure the air temperature on the intake return air grill. This temperature difference between the supply and the return should have a differential of around a 20 degrees Fahrenheit. If it is not around 20 degree, then your system may not be operating at peak performance or efficiency.
Your electric bill can also give you a clue as to how well your air conditioner is working. Have you noticed an increase in energy usage over the last several months? Is your bill higher than normal? If it is, this could indicate that the air conditioner is not running at peak performance or efficiency. Perhaps you’ve noticed the air conditioner running longer and never seems to shut off? A poorly maintained air conditioner will run longer resulting in higher utility bills.
Did you know that your air conditioner has a drain line and that they can become clogged? A clogged drain line can cause extensive water damage and an overall mess. Here’s a quick way to see if your drain is clogged, go outside and walk around your house. Look up near the roof eave for a small white pipe coming out of the eave. Is there water dripping from this pipe? Is there staining along the siding below the pipe? If there is, this would indicate that the air conditioner’s primary drain line may be clogged and the unit requires servicing. The pipe you are looking at is the air conditioner’s emergency drain line. You should never see water dripping from this pipe.
We also highly recommend installing “Ceiling Savers” or drain line cut-off switches. These greatly reduce the likely of water damage resulting in a clogged drain. These are very cost effective devices that will protect your home from unforeseen water damage.
We highly recommend having your HVAC system serviced twice per year. This would include a Spring Tune Up for the air conditioner and a Fall Tune Up for the heating system. By performing these routine maintenance checks, it will greatly reduce the likelihood of a malfunction during the Summer heat and ensure the systems are operating at peak performance and efficiency. Give us a call today, and we’ll be happy to get your air conditioner ready for Spring! Keeping it cool in The Woodlands!
The Woodlands Heating & Air Conditioning wins 2017 Best of The Woodlands
The Woodlands, TX, March 1, 2017 – The Woodlands Heating & Air Conditioning is very proud to again announce that we received 1st Place in The Best of The Woodlands survey that was conducted in the first few weeks of February.
This is our eighth-year in-a-row being the Best! We could not have done it without the support of residents of The Woodlands and surrounding areas who took the time to vote.
We would like to thank all of our supporters, voters, and all around good folks who said that we’re, “Best of The Woodlands” in the business class of air conditioning and heating contractors. We also thank the great website, Woodlands Online for sponsoring the event.
When we got our first award in 2010, “we made a commitment to double-down on helping our customers and prove we’re the best,” says Phil our operations manager. He continues, “We’re not going to stop after eight years. We plan on providing the best HVAC service and products for our neighbors in The Woodlands regardless of what year it is.”