The Woodlands Heating & Air Conditioning wins the 2015 Trane Top Gun Award
The Woodlands, TX, January 6, 2016 – The Woodlands Heating & Air Conditioning is proud to announce the dealership received a 2015 Trane Top Gun Award, one of the highest honors for local Trane dealers. This honor is presented to Hunton Distribution’s top ten dealers in recognition of achieving the highest level of Trane equipment sales, both in retail and residential new construction.
“We are definitely honored to receive this award. We stand by Trane technology and recommend it to our clients. Whether we’re installing a single unit or complex configurations, we find that Trane systems provided an unparalleled standard of operation and service. It’s only natural that we like sell them!” said Phil Musial, operations manager, The Woodlands Heating & Air Conditioning. “Texas is hot and we serve our clients with the best possible cooling technology and service. We have continuously trained our technicians in the latest advances and we our confident that we can offer quality ac repair and service. I think our various awards show our commitment to The Woodlands.”
With over 85 years of experience, The Woodlands Heating & Air Conditioning focuses on delivering superior customer service and the best air conditioning, heating, & indoor air quality products in The Woodlands at the best price. The dealership Trane Authorized Dealer because of their commitment to excellence.
For six years in a row, 2010-2015, The Woodlands Heating & Air Conditioning was voted “Best of The Woodlands” by the local residents in the category, Air Conditioning & Heating Contractor in The Woodlands.
This company is excellent. As long as I live in this area this is the only company that will be called to work on/replace my HVAC systems. I had three old Trane systems so we called Woodlands Heating and Air and had them replace an HVAC system for us back in April – Then in December we had this igniter go out in one of the other older systems. What I really like about this company is that it is small, with only a few employees that have worked there for many years. So when I call, they send out the same technician every time (Miguel). That is really important to me. There is a sense of trust and rapport when you have the same technician treating your systems in an emergency. That tells you something right there about the company and the owner. The owner and his technicians are true professionals. When I called today because our heater was not heating, the owner, Phil, answered my call. I explained the problem and he said not to worry he would send a tech today! That was a Friday!! I can’t tell you how many companies in the past, when you call for an AC or heater problem, they say sure we will be out next week…Now let me comment on my technician,Miguel. He always calls to let me know when he is on his way and is on time. He always parks in the street, instead of on my driveway. He immediately covers his shoes before entering my home. Miguel is polite, respectful and always courteous. Miguel is experienced and extremely knowledgeable and finds the problem within minutes. This is the way it should be. We should be able to trust the techs that come into our home and trust that we are getting what we pay for. I don’t think that that is too much to ask. I wish this company could service all my home needs because when I call other companies to come fix my oven or my garage door, it is always a crushing disappointment. I have given an “F” rating to a company before who completely deserved it – that guy really needs to spend some time with a company like this…Woodlands Heating and Air does it right and I wanted to make sure that they are acknowledged for it.
Jason was very professional and a pleasure to deal with. The AC unit in the attic was not draining properly and I was unable to clear the line at the elbow. The pan was capturing the back up and the secondary line was working. Jason from The Woodlands Heating & Air Conditioning came out and showed me where the line was likely clogged and explained how to fix it. The good news is that it was an easy fix for me so Jason just charged the $59 service fee.
Prompt and courteous service! Tech came out within an hour of my call and had the problem fixed in no time.
It was a relief to be able to speak to a live person on the phone. Even better, I was really grateful they were able to work me in on the same day in which I called. Apparently the unit had started to freeze over. The technician promptly assessed the situation, fixed the problem, and rendered a reasonable bill. I was completely satisfied with the service and will use them again in the future. Replaced a capacitor in one unit of a dual zoned house. The blower had ceased to function