I called this am @ 7 to get my cooling back on. After a short time, the technician determined my Nest thermostat was not working. While he serviced and cleaned my two units, I called Nest to check on warranty who said they would send me a replacement thermostat in two days. The tech hooked up a basic thermostat and asked that I call back when the Nest unit arrives and they would install it for me. There were no pushy sales going on, didn’t try to get me to buy a thermostat from them, and offered to help me out. THey did suggest the addition of a safety feature to prevent an overflow of my drain pan, which I’m strongly considering (only $170). I have had a drain pipe clog and the repair was well more than this!
This company really knows customer service. I am now inclined to give them all my recommendations. Tech was friendly and professional and their response time was unbelievable!

Urgent call to help us with our AC … They showed up within the hour…very professional.

The company was very responsive and was available during my preferred time. They came on time and seemed very knowledgeable – he even hid some wires that had been sticking up from the unit. When I asked him about the longevity of my unit he answered me honestly that it really depends on how much it’s run and how it’s been maintained.

Very professional and answered all my questions. He made some good recommendations regarding the upkeep of our AC system. I would definitely use this company again.

Prompt, efficient & professional. Was very honest about the condition of our unit.

Fantastic job, everyone is very professional in all phases of the installation process and cleaned up when the job was complete. Excellent ongoing customer support.