Responded quickly at 5pm! Assessed the lack of A/C and quickly corrected. Also, since we are on a budget he gave me some helpful planning info about the age of our unit and the economic value in future replacement. Super job!
The Woodlands Heating and Air Conditioning Company set the standard in customer service. Phil and his crew came out to replace my upstairs condenser and evaporator coils for my 3100 s/f home here in The Woodlands two weeks ago and they did such a phenomenal job that I am taking sometimes out to write them a review that I don’t normally do.
The 2 ton YORK finally broke down and they upgraded the 2 ton to a 2.5 ton unit with no additional charge. They also cleaned my 3.5 ton YORK, changed the capacitor, and flush the drain line without asking for extra. I will be calling them when I am ready to change out the 3.5 ton YORK in the near future and I highly recommend The Woodlands Heating and Air Conditioning Company to anyone who is considering getting a new A/C unit or A/C repair service. Another happy and satisfied customer!
Helping Our Homeless Pets
Donate any amount directly to
Operation Pets Alive!
Your tax-deductible contribution is very much appreciated!
Support our Dog Days of Summer fundraiser for Operation Pets Alive! and their mission to reduce our homeless pet population through spay/neuter, education and adoption programs.
We’re kicking off the fundraiser with a $5,000 donation. Our goal is to raise $10,000. Let’s help our four-legged friends find homes this summer!
Fall, 2013 Update
Not only did we raise our goal of $10,000, we exceed it by over $2,000! We sincerely thank everyone who helped and donated. We look forward to next summer’s fundraiser.
You’re invited to our final party and adoption event on August 31 at Lonestar Ace Hardware, 2111 Rayford Rd. We’ll have great raffles and lots of waggin’ tails! (Read below)
Dog Days of Summer Pet Adoption Day!
- What: Let’s celebrate Operation Pets Alive! as we close our Dog Days of Summer Fundraiser. We’ll have great raffles, fine refreshments, and plenty of waggin’ tails to adopt.
For grand prizes raffle item, we’re offering a Weber Performance Grill and dog kennel. For every $10 donation you give, you’ll receive one ticket. Donate with the link above or buy your tickets the day of the event. When you donate to Operation Pets Alive! please tell them if you do not wish to participate in the raffle. If you are not present at our event, Operation Pets Alive! will contact you.
- When: Saturday, August 31, from 11:00 A.M. to 3:00 P.M. Raffles starting at 1 P.M.
- Where: Lone Star ACE Hardware, 2111 Rayford Rd. Spring, TX 77386. (map)
Please tell us you what you think on our Facebook page.
Learn about Operation Pets Alive!
Operation Pets Alive! believes that many in our community share their values with regard to homeless dogs and cats. Therefore, theysee a need to increase community awareness and community involvement regarding the No-Kill movement and the plight of homeless dogs and cats in our community. They want to help people “do the right thing” for animals.
Operation Pets Alive! is a non-profit, all-volunteer organization striving to elevate Montgomery County to a No-Kill community through innovative programs that:
- Raise community awareness
- Reduce the number of dogs and cats that enter our shelters
- Increase the number of dogs and cats that leave our shelters alive
- They want to make a significant contribution to reduced killing in shelters through treatment of treatable animals, training, adoption, foster, and rescue.
- They want to make a significant contribution toward decreasing the number of pets entering shelters through spay and neuter, reclaim, retention & re-homing.
- In particular, They see a need to help shelters manage “at risk” shelter dogs and cats.
- They promote workable tenets of No-Kill sheltering as listed in the No-Kill Equation and defined as saving over 90% of shelter animals.
- They see a top-notch Community Adoption Program as one key element (including off-site adoptions, community involvement, spay/neuter, behavioral modification, medical support, pet retention guidance, pet re-homing support, value for money).
This has been my 3rd service call from Woodlands HVAC. Every service has been exceptional. I have a mechanical engineering degree, so I have a critical eye for detail in this kind of work.
I own an 18 y.o. 2 story house with 2 A/C units – one for each level. A different company who shall remain nameless replaced the entire unit serving the upstairs 7 years ago. There were numerous issues with that replacement (leaky seals, mis-routed ducts) and that prompted me to seek out Woodlands A/C when the other unit (serving downstairs level) failed Spring 2011. They replaced both the compressor unit and the evaporator in a timely manner, and there were no issues at all.
In early Summer of that same year, the 5 y.o. evaporator coil from the aforementioned botched installation (upstairs unit) sprang a pinhole leak. These units should last 10+ years under normal service. I had Woodlands A/C back out and they replaced the evaporator, and performed some duct work at my request. Again, there were no issues and cost was very reasonable.
This June, the 2 y.o. evaporator serving the upstairs sprang a huge leak. After removal, a large hole was obvious in one of the units interior welds – clearly a manufacturer’s defect. Woodlands A/C replaced the unit completely free of charge – no parts or labor. According to the invoice, the job ordinarily would have cost $1280.
I can’t praise this company enough. Phil and his employees are well trained professionals and very courteous. As my experience indicates, they will take good care of you.
Professional and trustworthy company. And like Jeff had indicated, it all starts with excellent communication. Brian, who is the field technician is extremely knowlegeable and detail oriented. He guided us through this whole process and we could not be happier with the outcome. Once he identified the issue and or issues, he was able to provide the solution as well as a quick turnaround. The installaiton crew was just as great, they are all employed by the company and are extremely detail oriented and efficient.
When in doubt, give them a call and you will get the same experience that we had. The cost to replace the unit becomes secondary to the experience and knowing how the product will be supported for the coming years.
Extremely satisfied, and to Phil, Jeff and Brian, thanks again.
Once again, this company performed. They are the most professional group of people I’ve ever used in the Woodlands. I can’t recommend them enough.