Professional and trustworthy company. And like Jeff had indicated, it all starts with excellent communication. Brian, who is the field technician is extremely knowlegeable and detail oriented. He guided us through this whole process and we could not be happier with the outcome. Once he identified the issue and or issues, he was able to provide the solution as well as a quick turnaround. The installaiton crew was just as great, they are all employed by the company and are extremely detail oriented and efficient.

When in doubt, give them a call and you will get the same experience that we had. The cost to replace the unit becomes secondary to the experience and knowing how the product will be supported for the coming years.

Extremely satisfied, and to Phil, Jeff and Brian, thanks again.

We were able to get someone out the same day – the day before a houseful of people were expected to show up for my son’s graduation. The technician arrived on time, was able to quickly diagnose the problem, replace the faulty part, inspect the overflow drain in the attic and repair that, too. Although he was at the house for a relatively short period of time, he efficiently and effectively resolved our issues and saved me from having to scramble for a new location for our after graduation get together the next day!

As with everything we have ever had done to our house, we do extensive research for both quality of product and craftsmanship of people doing the work. We are also willing to pay slightly more for excellent customer service/craftsmanship. After many weeks of researching our desired product and being new to the The Woodlands, we turned to Angie’s List to find someone to do the job. Phil, the owner from the The Woodlands Heating and Cooling Co. was amazing; he was professional, prompt, responsive, and helpful in answering all questions and clarifying concerns. Our project could not have gone any smoother.

Called them, they answered the phone right away, Phil came to our house. There was no pressure to decide and also no pressure to up sell any products. After we decided to go with them, they immediately set a start date for that same week. Job was done in one day, despite the fact that it rained most of the afternoon. The crew was on-time, professional, responsive, courteous, efficient, and they cleaned up after themselves. That same day after job was competed Phil came to give a final inspection and walk through. They also had one technician come out a few days later to check the systems to be certain everything was functioning properly. I would highly recommend them. We had 2 quotes from 2 different companies.