Brian arrived promptly, was very courteous and very thorough. He was very exacting in explaining the issues he uncovered and was able to rectify all of them during the visit. He answered all my questions expertly and with patience. He also recommended a plumber for another issue I was having with a drain line.
Big thank you to Brian Jones! I can’t say how pleased we were. Brian was on time and even called prior to arrival. He was friendly, fair and honest. He didn’t make me uncomfortable or try to sell me. As a Realtor of 15 yrs, I know how hard it is to hard find honesty in the business of home repairs/services. Brian gave us honest answers when we had spoken to several others who were less than forthcoming. We’ll be calling again for maintenance. Thank you!
Had high humidity levels in our home averaging 60%. took a whim and called Woodlands heating and air conditioning service. Saw us same day, fixed the “default” setting on the fan and we are enjoying 40-50% humidity levels in our home during these Texas summer days. From the phone call to the service, it was an A+ experience. Thank you!.
Very professional on time appointments, walked exactly what they were going to do, provided
model numbers, came to job on set date time, clean work, was with them throughout and did a clean
job of replacement, what’s the after service going to be, equipment registration and documents.
We replaced a mismatched old HVAC system with a new Trane 4-ton, 18-SEER with 7-inch thermostat controller and electronic air cleaner. Brian Jones was very professional, prompt, transparent, low-key and knowledgeable in helping us choose a system perfect for our needs and explaining everything clearly. He and his team also replaced the concrete pad outside, redid all the duct work and installed dampers to control airflow to various parts of the house. The service was outstanding in every way. We’re also pleased with the new system: it’s so quiet, all the house is evenly cool and the variable speed 18-SEER system means the compressor isn’t either just off or on 100%. Even through the hottest part of the day, the inside temperature only climbed a few degrees for less than one hour over the weekend and the humidity level stayed constant. Love the thermostat and being able to see the compressor speed, view and control the humidity level, see the weather forecast, etc. A new system is a big investment but it’s definitely worth it. And Brian’s service gave us a complete level of trust.
Phil and Brian J. came out for a quote to replace one of our AC units. Both were knowledgeable & professional. Brian J. and his team returned on a later date to do the install. All were on time, polite, and professional. The Woodlands Heating and Air Conditioning provided quality people and great service to install dependable Trane products. I recommend calling The Woodlands Heating and AC first.