The technician promptly assessed the situation.

It was a relief to be able to speak to a live person on the phone. Even better, I was really grateful they were able to work me in on the same day in which I called. Apparently the unit had started to freeze over. The technician promptly assessed the situation, fixed the problem, and rendered a reasonable bill. I was completely satisfied with the service and will use them again in the future. Replaced a capacitor in one unit of a dual zoned house. The blower had ceased to function