Jason was very professional and a pleasure to deal with. The AC unit in the attic was not draining properly and I was unable to clear the line at the elbow. The pan was capturing the back up and the secondary line was working. Jason from The Woodlands Heating & Air Conditioning came out and showed me where the line was likely clogged and explained how to fix it. The good news is that it was an easy fix for me so Jason just charged the $59 service fee.